Listening

Monitor

Easily practice social listening on any brand in the world

Listen in on any brand

Don’t just listen to your own followers. Learn more about your customers and competitors by listening in on any brand or hashtag.

Track your favorites in a saved channel

Save any social network account owned by you, your competitors, or any brand that interests you to a channel to easily listen in on their posts over time.

Gauge sentiment on every post

Every post you view in SocialWeaver is assigned a positive, negative, or neutral sentiment rating. Quickly gauge customers’ impressions on any post from any brand.

Search

Discover the best and worst performing posts on any channel

Filter by sentiment

Filter any channel by sentiment to find which posts are receiving positive or negative attention. Use it to listen to your followers—or your competitors’.

Narrow your focus

Varied filters allow for flexible yet focused social listening. Create a channel for any brand, then filter posts by sentiment, keywords, hashtags, engagement, date, or time.

Get people talking

Successful brands know how to get people talking. Search any channel for the posts with the most engagement to learn what your target audience likes, comments on, and shares.

Improve

Use what you learn to strengthen your online presence

Listen to competitors

Create a stream for competitors or leaders in your industry to learn what your target audience loves and hates about other brands.

Engage an audience on any profile

Don’t wait for followers to come to you. Meet and engage with your target audience on their profiles or in the comment section of any channel—all without leaving our platform.

Create proven content

Listen carefully to discover which content gets your ideal customer talking, then use what you learn to create proven content on your own channels.